Why Apple Pay is important for Mobile Payments

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Apples recent and long awaited announcement of Apple Pay which brings mobile payments to the iPhone 6, is an important step forward in Mobile Payments for a number of reasons. Firstly Apple have been building towards this over a number of versions of iOS and the iPhone, it has not just suddenly appeared with the […]

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The Essence of Retailing

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The store remains the focal point for customer influence and retail sales, and helping retailers with a practical and cost effective way to improve store services is the goal. Mobile POS software can help motivate, educate and empower staff to perform the necessary customer services to keep customers coming back.  It is much more than […]

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Stand of the Year at the Online Retailer Conference and eCommerce Expo

We sent a team from Black Label Solutions to the Online Retailer Conference & eCommerce Expo in Sydney this week to display a new shopping app on in partnership with MasterPass. We specially developed a version of Nomad POS called U Shop, which we demonstrated on the MasterPass stand. Everyone loved the stand and app so much […]

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Re-defining Point of Sale: Launch of Real Time Retail!

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Mobile POS and Payment is changing the game for retailers.  By using a mobile POS device you can know get to know a lot more about your customer.  Instead of POS systems simply processing the sale and capturing information about items, mobile POS focusses on the customer experience. Consumers today have taken over control of how […]

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Speed of Change in Retail Customer Engagement

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In the Harvard Business Review blog “How to Thrive in Social Media’s Gift Economy” – there is discussion on the influence of social media on retailing. One trend is for people to seek out online and social media links to build their confidence and knowledge of new products and services. Content today is personal.  In today’s world, […]

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Redefining Mobile POS

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Around the world, mPOS is being embraced to add mobility to payment.  Many different companies are participating with new types of dongles, devices and modules. It is important, however, to understand the revolution that is occurring. Payment is only a piece of the solution.  The true value of mPOS is in performing a complete transaction – […]

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Next Generation Point of Sale

Mobility and Payment is changing the game for retailers.  By using a mobile POS device you can know get to know a lot more about your customer.  Instead of POS systems simply processing the sale and capturing information about items, mobile POS focusses on the customer experience. Consumers today have taken over control of how […]

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Transforming Retail Economics

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Cloud software is poised to give retailers a much more cohesive view of the customer. While some applications simply use cloud to offload the need for local software, the true value of cloud is to integrate data and help you better deliver customer engagement. The store is the best place for this personal experience, improving service, […]

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Understanding the mobile shopper’s mindset

The evidence of mobile adoption is everywhere and to some retailers seems a threat. However, it may be that mobile use may actually drive customers to the store. Seeing that a customer is roaming around the store without purchasing anything can be frustrating to most store managers.  Often these customers will be using their phones to […]

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Back from The Customer Show in Melbourne

The team from Black Label Solutions spent last week at The Customer Show in Melbourne’s Exhibition Centre. Black Label Solutions took up position on Stand 62 to show everyone what the store of the future & the next generation customer experience looks like, and how simply and easy it is to implement and achieve. Even […]

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