Transforming Retail Economics

May 29, 2014
BlackLabel
Cloud

Cloud software is poised to give retailers a much more cohesive view of the customer. While some applications simply use cloud to offload the need for local software, the true value of cloud is to integrate data and help you better deliver customer engagement. The store is the best place for this personal experience, improving service, […]

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Understanding the mobile shopper’s mindset

May 22, 2014
BlackLabel
Shopping mobile

The evidence of mobile adoption is everywhere and to some retailers seems a threat. However, it may be that mobile use may actually drive customers to the store. Seeing that a customer is roaming around the store without purchasing anything can be frustrating to most store managers.  Often these customers will be using their phones to […]

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Back from The Customer Show in Melbourne

May 19, 2014
BlackLabel
IMG_3286

The team from Black Label Solutions spent last week at The Customer Show in Melbourne’s Exhibition Centre. Black Label Solutions took up position on Stand 62 to show everyone what the store of the future & the next generation customer experience looks like, and how simply and easy it is to implement and achieve. Even […]

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